AI for Healthcare

Payer-Provider Portal

Portal Intelligence Agent

A unified portal connecting payers and providers for claims status, eligibility, and authorization requests, replacing phone tag and fragmented logins with a single AI-mediated source of truth. Agents resolve routine inquiries instantly and escalate only what genuinely needs a human.

  • Single sign-on access to claims, eligibility, and auth status
  • Instant resolution of routine provider inquiries via AI agent
  • Fewer phone calls and faster turnaround on authorization requests

Four integrated agents give providers self-service access while keeping payer systems in sync in real time.

Core Capabilities

Unified Claims Status

Real-time claims status aggregated across every plan and line of business, eliminating the need for providers to call in for updates.

80%

Fewer Status Calls

Instant Eligibility Checks

AI-verified eligibility and benefits lookups return accurate coverage details in seconds, sourced directly from core payer systems.

< 5s

Response Time

Authorization Requests

Guided intake and automated clinical review pre-checks reduce incomplete authorization submissions and accelerate approvals.

50%

Faster Approvals

Conversational Support Agent

A natural-language assistant handles routine provider questions around the clock, escalating complex cases to a live representative.

90%

Self-Service Rate

Ready to Unify Payer-Provider Communication?

Deploy an AI-powered portal that gives providers instant answers on claims, eligibility, and authorizations, and gives your call center room to breathe.

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